Frequently Asked Questions

Frequently Asked Questions2023-11-30T11:21:46+00:00

If you have any further questions about our range of urbanpods, or our bespoke design services that are not covered in the FAQs below do not hesitate to get in touch

How energy efficient are the pods?2023-12-22T12:25:40+00:00

urbanpods boast an A-rated Energy Performance Certificate (EPC) and are meticulously crafted to provide optimal warmth and energy efficiency combined. With exceptional insulation that minimizes heat loss, our products are both economical and cost-efficient to run, contributing to a win-win scenario for the environment as well.

Can I see the pods?2023-04-17T13:29:31+01:00

Yes, we have a fabulous showroom with the ufficio, medio, massimo and SOLAR pods all on display.  The showroom is open 7 days 9-4pm.  It really helps to get a sense of the pods through a visit to the showroom and is useful to stand in the different sizes.

Do the pods only come fully assembled?2021-12-13T13:25:30+00:00

The pods can be fully constructed and craned into position if access allows.  Most however are built in parts and assembled on site.

What is included in the price?2023-11-29T11:35:54+00:00

All our pods come beautifully finished to a high standard specification and with everything you need included in the price.

We offer a full turnkey finish as standard, which is:

  • The actual pod unit installed (as per the agreed design and including the ground screw foundation system)
  • Painted finish internally
  • Internally 3 double sockets
  • Recessed strip lighting internally
  • Recessed strip lighting externally within the canopy
  • Composite grey decking
  • Karndean floor finish internally
  • Infrared ceiling heating system.
What are your payment terms?2022-05-03T16:50:11+01:00

Once you have decided on your perfect pod, you can pay for it through our payment schedule:

    • 30% is required to secure the installation date and enable us to manufacture the pod
    • Second instalment of 40% is required 4 weeks before delivery
    • 30% is required on the pod delivery day or the first day of your pod installation commencing
Do I need planning permission?2023-11-29T11:52:25+00:00

The pods, or generally any garden building, falls under the permitted development rights in Scotland, meaning you don’t require planning consent for installing one, there are restrictions however, for instance:

  • The pod cannot be fitted against the existing house, it needs to be at least 1 metre away from the house
  • The pod full height pod (2.850m externally) needs to be 1 metre away from the boundary fence (due to the height of the structure)
  • If you live within a conservation area, you need planning consent regardless
  • If you install drainage services for say a sink or toilet, you will need planning permission or a building warrant regardless.

We also offer a reduced height pod (2.5m externally) across our range for those where garden space is at a premium. This pod can be placed within a metre of the the boundary and can also be installed within permitted development rights.

If your pod needs permission, we will advise you of this and will guide you through this process.

How long can I expect my pod to last?2023-10-30T09:06:15+00:00

Your pod comes with a 5-year guarantee for the structure.  On completion, we issue guidance on how to look after your pod. You can expect it to last as long as any other structure, it will however require to be looked after, much like your home or office building. Our pods are built to new build housing standards, so they are very robust and warm buildings. You are effectively buying a mini house.

How long does it take to install the pod?2021-12-13T13:25:49+00:00

Most of the pods will be installed and ready for use in just a couple of weeks depending on the complexity of the project.

Not long at all.

How long will I have to wait for my pod after signing up?2021-12-13T13:25:53+00:00

This can vary according to demand, time of year and availability of materials.  Please ask us for current wait times.  

What do you need from us in preparation for the pod coming?2021-12-13T13:25:58+00:00

In most cases we don’t need you to do a thing.  We take care of everything.  Just look forward to using your gorgeous new pod.

Can I have a bathroom and kitchen in my pod?2021-12-13T13:26:03+00:00

Yes absolutely, it is just a slightly different process as your pod will need consent for this.

What other things can I get in my pod?2021-12-13T13:26:08+00:00

We have developed a list of special requests from our customers.  We offer lots of additional things you might like such as a feature wall,  living roof, solar panels, blinds, log burner, hot tub deck and lots more.  Ask us for an extras brochure.

Can a pod be attached to my house?2021-12-13T13:26:11+00:00

No, our pods fall under permitted development and are free-standing structures.

If you have any other questions whatsoever, please call or email us.


Our urbanpods are pre-manufactured either fully constructed or in parts and shipped out to our clients’ homes for swift construction on site thus minimising time spent at your home, we endeavor at all times to keep the process as simple as it can be from conception to completion, it’s what separates us from our competitors.